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HOA Documents and Questionnaire Requests

CEPCO has partnered with, the industry’s leading community association escrow, closing and document service company, to offer a streamlined process for the order and delivery of community association resale and lender documents. Professionals requiring essential real estate data and documentation for association real estate transactions can find it with

Log on to and select the link to register.


The many system enhancements geared toward an improved user experience include:

        • Order documents by address or association name searches

        • Share your order with up to four email addresses

        • Multiple payment methods offered

        • Hard copy delivery options available

        • Email and SMS text completion notices for users

        • Rush order requests

        • Track your orders online with order confirmation number


Simply click this box to get started

Sign up is quick and easy and you can begin using the system immediately. Resale disclosures, estoppels, demands, lender questionnaires and association governing documents are all available with 

Document Package. The document package for each association is available for purchase online at Each package contains the association’s CC&Rs, Bylaws, Articles, Budget, Minutes, etc. For more information on ordering the package please visit Should you need additional help, please use the techinical support chat feature on the upper right portion of the screen. Note: A Demand/Statement of Account is not included in the document package.

Certificate/Questionnaire. A generic HOA Certification Form/Questionnaire is available for purchase online at This new site also provides FHA, FNMA and some lender specific questionnaires, which may be purchased for an additional cost. The questionnaires are updated monthly to provide the most accurate information on the association. Information provided includes the number of units, number of addresses not on the property, date of turnover, assessment amount, special assessment information, etc. For more information on ordering a questionnaire, please visit Should you need additional help, please use the techinical support chat feature on the upper right portion of the screen. Note: CEPCO does not complete any third party certification, warranty, or questionnaire forms.

Demand/Statement of Account. CEPCO provides a demand, typically toward the end of an escrow transaction, which reflects all debts and violations on a specific property. Demands are now provided through However, in order to process a demand request, CEPCO office must receive written authorization from the seller/current owner. Until the authorization is received, the demand will not be processed, including those for bank owned properties. Should you wish to use our generic form, please use our Authorization Form on our Forms Page. Demands will be processed within 10 days of receiving a complete request. However, by paying the applicable rush fee, the demand will be ready by the end of the next business day. Note: All demands are done first come, first serve, except in the case of a rush. Demands will not be taken via fax.

CEPCO will continue to bring the latest tools and practices to the community association industry and affiliated professionals. simplifies the process of obtaining the association information that you require.

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